Hand the repetitive steps to a workflow. Keep people in charge of decisions.
Answer calls after hours, when employees are busy, or full time with a TitanWorks AI receptionist. Connect everyday workflows with monitoring, human approval, and clear documentation.
Send each inquiry to the right employee based on service, location, or urgency.
Follow up on quotes
Remind prospects about outstanding quotes on a schedule you approve.
Create onboarding tasks
After an approved sale, generate a checklist and assign tasks automatically.
Extract document data
Pull key fields from forms or invoices, then queue them for human review.
Summarize internal information
Summarize approved internal documents so staff find answers faster.
Sync records
Keep contacts and jobs consistent between supported systems.
AI receptionist
A helpful answer. Even when your team can't pick up.
Give callers a helpful first response when your business is closed, your team is busy, or you need continuous front-desk coverage — without adding another phone-answering shift.
When your team is off the clock
After-Hours Receptionist
$299/month
+ $750 setup · 250 included minutes
+ $0.50 per additional minute
Answers outside your approved business hours, including evenings, weekends, and holidays you select.
Business-hours routing schedule
Caller details and reason for calling
Messages ready for your team's next shift
Agreed instructions for urgent calls
Capture inquiries that might otherwise wait until the next business day or go unanswered.
Your employees answer first. The AI receptionist takes over when calls are unanswered or your lines are busy, subject to your phone system's routing capabilities.
Agreed busy or no-answer routing
Consistent greeting and caller intake
Messages and callback requests for staff
Transfer attempts to approved team contacts
Keep staff focused on the customer in front of them while new callers still receive attention.
Setup covers one business, one primary call flow, approved business information, phone routing, portal onboarding, and pre-launch testing. Included minutes are a monthly call-handling allowance. Full-time means continuous coverage, not unlimited minutes. Additional minutes are billed at $0.50 per minute.
Your business, your greeting
A business-specific greeting and responses based on information you approve — hours, services, service area, and common questions.
Useful information, not just a missed call
Collect caller contact details, the reason for calling, and a message so your team has context for the next step.
A clear path back to people
Agree on when to capture a message, request a callback, or attempt a transfer. An unanswered transfer follows your fallback instructions.
A TitanWorks customer portal
A branded place to review call activity and messages. Access and available reporting are confirmed in your proposal.
Booking and follow-up, where supported
Appointment scheduling, CRM updates, and follow-up notifications can be added after we confirm compatibility and agree the scope.
Configured and reviewed with you
We agree the call flow, test typical caller scenarios, and review the handoff rules before activating your receptionist.
Available as a standalone service or an addition to your existing website or automation package. Setup is a one-time fee, the monthly fee covers call handling up to the included minutes, and your proposal confirms phone-system compatibility, portal access, and any integrations before work begins.
AI can make mistakes. Important decisions and sensitive requests stay with your team; this service is not an emergency response line. Call-recording notices and consent requirements, where applicable, are agreed before launch.
AI receptionist advisor
Which receptionist fits your phones?
Share your hours, call volume, and needs. We'll recommend a configuration and explain its coverage.
Call-volume calculator
Compare estimated monthly charges.
Enter your expected minutes to see each configuration's included allowance, overage, and setup fee.
Configuration
Included
Base monthly
Overage
Est. monthly
One-time setup
After-Hours Receptionist
250 min
$299
250 min × $0.50 = $125
$424
$750
Overflow Receptionist
500 min
$499
—
$499
$1,000
Full-Time AI Receptionist
1,200 min
$999
—
$999
$1,500
Estimates only, before taxes. Lowest estimated monthly charge is highlighted, but the right configuration depends on when you need coverage — an after-hours plan won't answer during the day. Included minutes are a monthly call-handling allowance. Full-time means continuous coverage, not unlimited minutes.
Safeguards
AI assistance with guardrails.
Human approval
Important steps can require a person to approve before anything is sent or changed.
Access controls
Workflows only access the systems and data they need.
Monitoring
Failures trigger notifications so issues are caught quickly.
Escalation
Unclear cases are handed to a staff member instead of guessed.
Automation supports your team; it doesn't replace it.
Business Automation includes one additional scoped workflow connecting up to three supported systems. Larger projects are quoted separately, or start with an Automation Blueprint.
